Key topics that will be covered include:

  1. Best practices from Digitization : Lessons from the masters
  2. Hypersonalization : Using analytics to redefine customer experience
  3. Blockchain: Learn from real use cases in banking, insurance and financial services
  4. Does the digital era require a new approach to enterprise security?
  5. Rise of the Bots: How Chatbots are being used to enhance customer experience